AFMEX Cargo – Privacy Policy

Last Updated: December 2025

At AFMEX Cargo, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and store your Personal Information when you visit our website or use our logistics, freight, and cargo services. By accessing our website, you agree to the processing of your Personal Information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

1.1 Personal Information Provided by You

We may collect:

  • Your name and surname

  • Email address and phone number

  • Company or business information

  • Delivery, freight, and cargo details

  • Billing or payment information

  • Information submitted via website forms, quotes, bookings, or enquiries

1.2 Information Collected Automatically

When you browse our website, we may collect:

  • IP address, browser type, and device information

  • Pages viewed and time spent on the site

  • Cookies and analytics data for performance and security

2. How We Use Your Information

Your Personal Information may be used to:

  • Process cargo, freight, and logistics requests

  • Provide quotations, updates, and service-related communication

  • Improve our website and service experience

  • Conduct internal administration and record-keeping

  • Comply with legal and regulatory obligations

  • Send marketing or service updates (only if you have not opted out)

3. Cookies

We use cookies to:

  • Improve website performance and user experience

  • Analyse traffic and behaviour on our website

  • Remember your preferences

You may disable cookies in your browser settings, but some website features may not function correctly.

4. Sharing Your Information

We do not sell your data. We may share your information with:

  • Trusted logistics partners and service providers involved in handling your cargo

  • IT and website support providers

  • Law enforcement or regulatory bodies when legally required

  • Third-party suppliers directly involved in your service delivery

All third parties are required to protect your information and use it only for the intended purpose.

5. Data Security & Retention

We use reasonable technical and organisational measures to:

  • Protect your Personal Information against loss, unauthorised access, and misuse

  • Ensure secure storage and controlled access

We retain your information only for as long as needed for legal, operational, or business reasons.

6. Your Rights

Under POPIA, you have the right to:

  • Access the Personal Information we hold about you

  • Request corrections or updates

  • Request deletion where legally possible

  • Object to the processing of your information

  • Opt out of marketing communications

  • Withdraw consent at any time

Requests may be submitted via our contact details below.

7. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

8. Contact Us

For questions regarding this Privacy Policy or your Personal Information:

AFMEX Cargo
Email: [Insert Contact Email]
Website: https://afmexcargo.co.za